Our Vision

To set a model benchmark in quality services and contributing effectively towards the enhancement of the country’s image and its security.

Our Mission

·     Application of the General Directorate of Residency and Foreigners Affairs laws in justice and firmness.

·     Active utilization and employment of the human, financial, and technological resources

·     Development of services to meet the needs and expectations of our clients and partners.

·     Activation of the national and communal contributions in realizing a sustainable development.

·     Contributing towards enhancing the security, safety, stability, and national sovereignty.

Our Institutional Values

Our institutional values burnish our conduct and determine our internal and external relationships and hence reflect our Department’s culture. These are:

·     Positive Tendency and Futuristic Thinking: to believe in our capabilities in achieving our objectives and in arming ourselves with knowledge to face current and future potential challenges.

·     Continued Development: to work on developing our tasks, performance and resources with high standard professionalism, subject to quality and excellent criteria’s.

·     Loyalty: to create a friendly and productive work place- environment, that enhances the creativity and encourages loyalty and integrity.

·     Accountability & Transparency: to be liable for our work and behavior and ensure that obligations are associated with law and regulations.

·     Respect: to respect those external and internal customers, understand their needs and requirements and provide them our services in fairness, accuracy, integrity, and competency.

·     Teamwork: working together to achieve our strategic goals and our vision.

·     Effective Communication: to create effective communication with our employees, strategic partners and stakeholders.

General Strategic Goals of the General Directorate of Residency and Foreigners 

* Strategic Goal  1

Moving from concentrating on distinctive services to the comprehensive application of the government’s excellence criteria.

* Strategic Goal 2

Enforcing the law in a just and resolute manner, and enhancing the country’s security and national sovereignty.

* Strategic Goal 3

  To contribute in the efforts of enhancing the country’s status as an international , financial, business and services  hub .

* Strategic Goal 4

Building up an active relationship network with local, regional and international partners based on cooperation and exchange of experience and information.

* Strategic Goal 5   

 Focusing on clients to attain a high level of loyalty and their voluntary abidance by the law.

* Strategic Goal 6

 Development, improvement and ideal utilization of human, financial technological and knowledge resources.